Open task manager in remote desktop5/28/2023 ![]() ![]() However in larger environments, this may not be practical during production hours. This issue is rare and may be resolved invasively by restarting/resetting the CloudConnect Desktop Host where the session is hosted. ![]() The Microsoft Hotfix for this issue is not applicable to CloudConnect systems. ![]() The cause is unknown, but believed to be related to a deadlock situation in the csrss.exe process. There are no processes running in the Task Manager of the Desktop Host under the user’s account name. The user may not appear logged on in the Task Manager, or attempts to logoff the user from the Windows Task Manager on the desktop host do not resolve the issue. The Citrix Desktop Viewer displays the following message: A user’s connection to a CloudConnect Desktop fails. ![]()
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